{"id":24,"date":"2015-12-23T11:28:43","date_gmt":"2015-12-23T11:28:43","guid":{"rendered":"http:\/\/oca.ligeca.be\/?page_id=24"},"modified":"2016-07-01T09:07:49","modified_gmt":"2016-07-01T09:07:49","slug":"klachten","status":"publish","type":"page","link":"https:\/\/oca.ligeca.be\/en\/klachten\/","title":{"rendered":"Complaints"},"content":{"rendered":"<p><a href=\"https:\/\/dossier.ligeca.be\/aanvraagformulier\">Submitting a new complaint<\/a><\/p>\n<p><span style=\"border: 1px dotted orange; padding: 5px; color: orange;\">First read the <a href=\"http:\/\/oca.ligeca.be\/nl\/wp-content\/uploads\/2015\/12\/OCA_procedurereglement_20160101.pdf\" target=\"_blank\">procedural regulations<\/a> so you know exactly what the procedure entails.<\/span><\/p>\n<p>Submitting a complaint is free of charge, but your complaint must comply with a number of conditions:<\/p>\n<ul>\n<li>it must be submitted in writing (using the <a href=\"https:\/\/dossier.ligeca.be\/aanvraagformulier?lang=en-GB\">complaints form on this website<\/a>, by letter or by fax);<\/li>\n<li>the client and lawyer must first have tried to reach a solution themselves;<\/li>\n<li>the problem may not have been brought before the court.<\/li>\n<\/ul>\n<p>You may submit your complaint in Dutch, French or German. In exceptional cases, the ombudsman may also accept a complaint in a different language. This will be decided on a case-by-case basis.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Submitting a new complaint First read the procedural regulations so you know exactly what the procedure entails. Submitting a complaint is free of charge, but your complaint must comply with a number of conditions: it must be submitted in writing (using the complaints form on this website, by letter or by fax); the client and<a href=\"https:\/\/oca.ligeca.be\/en\/klachten\/\">[&#8230;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oca.ligeca.be\/en\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oca.ligeca.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oca.ligeca.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oca.ligeca.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oca.ligeca.be\/en\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":18,"href":"https:\/\/oca.ligeca.be\/en\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":298,"href":"https:\/\/oca.ligeca.be\/en\/wp-json\/wp\/v2\/pages\/24\/revisions\/298"}],"wp:attachment":[{"href":"https:\/\/oca.ligeca.be\/en\/wp-json\/wp\/v2\/media?parent=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}